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跨国企业秘书综合技能(英文授课)

【课程编号】:MKT011609

【课程名称】:

跨国企业秘书综合技能(英文授课)

【课件下载】:点击下载课程纲要Word版

【所属类别】:职业技能培训|行政管理培训

【时间安排】:2017年01月16日 到 2017年01月17日3950元/人

2016年10月25日 到 2016年10月26日3950元/人

2016年06月22日 到 2016年06月23日3950元/人

【授课城市】:上海

【课程说明】:如有需求,我们可以提供跨国企业秘书综合技能(英文授课)相关内训

【课程关键字】:上海企业秘书培训

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培训受众:

Who should attend:

* Secretaries with less than 5 years’ experience.

* Managers assistants, secretaries and clerks who want to gain more professionalism in an international organization and develop the skills necessary to support management effectively. Change mind-set from local to global.

课程收益:

What will you get:

* Learn what it means to be professional

* Communicating more effectively in International Business

* Dealing with clients and customers with different cultures

* Understanding and working with your boss more effectively

课程大纲:

International Secretary Skills (in English)

Duration: 2 days

Price: 3950 yuan

Program Outline:

1. What makes a good secretary?

* Brain storming session

2. How to be professional

* What does being professional mean?

* What expectations your Boss has of you

* Your professional image at work

* Introducing yourself professionally with foreign clients

* Practicing good habits

3. Cross cultural communication

* Communicating effectively with colleagues & clients

* How to deal with different cultures ef­fectively

* Understanding differences between West­ern & Chinese culture

* Dealing with cultural communication problems

4. Organizational skills

* What does being organized mean?

* Key organizational tools

* Managing your boss diary

* Time management principles

* Forward thinking & anticipation

* Prioritizing

* Urgent vs. important vs. Top Priority

5. Enhancing your business English

* Making your English more formal for work

* Touch up your style with Modals

* Polishing your style for letters

* Professional E-mail structures and phrases

6. Telephone skills

* Correct phrases to use

* Dealing with angry callers

* Role play session

7. QAF

* Questions, Answers & Feedback

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在线报名:跨国企业秘书综合技能(英文授课)(上海)