名课堂 - 企业管理培训网联系方式

联系电话:027-5111 9925 , 027-5111 9926

值班手机:18971071887

Email:Service@mingketang.com

企业管理培训分类导航

企业管理培训公开课计划

企业培训公开课日历

职业技能培训公开课

职业技能培训内训课程

热门企业管理培训关键字

您所在的位置:名课堂>>公开课>>职业技能培训公开课

强化英文邮件沟通力(英文授课)

【课程编号】:MKT014352

【课程名称】:

强化英文邮件沟通力(英文授课)

【课件下载】:点击下载课程纲要Word版

【所属类别】:沟通技巧培训|职业技能培训

【时间安排】:2017年02月22日 到 2017年02月22日2680元/人

2016年11月30日 到 2016年11月30日2680元/人

2016年09月12日 到 2016年09月12日2680元/人

【授课城市】:上海

【课程说明】:如有需求,我们可以提供强化英文邮件沟通力(英文授课)相关内训

【其它城市安排】:北京 成都

【课程关键字】:上海英文邮件沟通培训

我要报名

咨询电话:
手  机: 邮箱:
培训受众:

Who should attend:

All levels of staff, who wish to sharpen their professional email style, improve logic, structure and learn vital tools for cross-cultural communication. Avoid using the same repetitive sentences, and build a more professional, varied language base.

课程收益:

What will you get:

This course is designed to improve:

1. Structure and logic of email communication at international level

2. Adapt your sender/receiver mind-set

3. Enhance understanding of cross-cultural writing aspects

4. Avoid repetitive misunderstandings at distance

5. Make your language more sophisticated with business English phrases

6. Maximize confidence for writing emails

课程大纲:

Program Outline:

1. Problems in modern communication

* Analysis – why did they happen?

* Preventing future problems

2. Changing your mindset for effective communication

* Receiver perception

* Open minded approach

* Confidence building

3. Tips for effective writing

* Think & plan

* Write a logical outline

* Knowing your audience

* Kiss

4. Structuring

* Basic guidelines

* Sequencing information logically

* Selecting relevant information

* Paragraph linking

* Exercise of structuring

5. Linguistic style differences

* Cross-cultural understanding

* British vs USA vs China

6. Standard phrases

* Phrases for opening and closing

* Standard phrases in correspondence

* Writing exercise

7. Understanding differences in “tone”

* Analysis of tone in E-mails

* How to use modal verbs tone

* The art of being diplomatic

8. Preparing for difficult situations

* Language for apologies

* Announcing bad news

* Greetings & wishes

9. Standard templates

* Sample of proposals

* Sample of business letters

* Sample of complaint letter

* Sending quotation to customer

10. QAF – Questions, Answers, Feedback

孟老师

由知名专家讲授,运用众多实战案例,深入浅出剖析难点问题,欲了解老师更多详情,敬请致电咨询。

我要报名

在线报名:强化英文邮件沟通力(英文授课)(上海)