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Green Beans &Ice Cream—The Art of DefinitiveBehavior Safety Change(行为安全改变)

【课程编号】:MKT001172

【课程名称】:

Green Beans &Ice Cream—The Art of DefinitiveBehavior Safety Change(行为安全改变)

【课件下载】:点击下载课程纲要Word版

【所属类别】:内部控制培训

【时间安排】:2017年11月15日 到 2017年11月17日6800元/人

2016年11月23日 到 2016年11月25日6800元/人

2015年12月02日 到 2015年12月04日6800元/人

【授课城市】:上海

【课程说明】:如有需求,我们可以提供Green Beans &Ice Cream—The Art of DefinitiveBehavior Safety Change(行为安全改变)相关内训

【课程关键字】:上海DefinitiveBehavior培训,上海Safety培训,上海Change培训

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课程介绍

Motivation and recognition play a significant role in achieving permanent employee behavior change. Traditionally, safety “incentive” programs have based rewards on all employees reaching a benchmark. When rewards are based on everyone succeeding, negative peer pressure can occur, resulting in injury hiding. Tangible rewards that are positive, regular and certain reinforce desirable behaviors and conditions, making them more likely to continue and even replace undesirable behaviors and conditions.

课程特点

Learning Objectives:

Learn about SAFESTART advanced safety awareness and skills development training program

Learn why proactive, prevention-oriented reward programs that focus on identifying desirable actions

Gain a greater understanding of potential accident recognition as a means of prevention.

Learn to design and implement successful behavior-based safety programs that dissuade injury hiding and engage the line management.

Learn the benefits of proactive, prevention-focused programs and explore the most “popular” recognition tools

课程大纲

1. Introduction

  • Role of recognition in achieving permanent employee behavior change
  • Proactive, prevention-oriented reward programs.

2. The Fear of Recognition Programs

  • Perceived threat of injury hiding.
  • Properly designed vs. poorly designed incentive programs

3. Do Rewards Really Work?

  • American Society of Safety Engineers study
  • Recognition as one component of complete safety program

4. Why Recognition Works

  • Hawthorne & Herzberg studies
  • Dynamics of under-recognition
  • Death of the work ethic

Session 2

1. Negative Recognition

  • Long term effectiveness?
  • Dupont study

2. Verbal Recognition

  • Sufficient?
  • University of Waterloo Study
  • Tangible rewards

3. Understanding Motivation

  • Myths of intrinsic motivation
  • Why employees leave

4. Most Popular Excuses for Not Using Reward Programs

  • Isn’t a paycheck enough?
  • How would we prevent abuse and favoritism?
  • How do we prevent under-reporting?

5. The Proactive Approach

  • Rewarding Desirable Behaviors, Eliminating Undesirable Ones
  • Old School Vs. New School

Session 3

1. Elements of Behavior Change

  • Train and reinforce
  • Custom, not canned
  • Engage the family
  • Speedbumps

2. Rewarding and Measuring Middle Managers

  • Complaints From Middle Managers
  • CAVE employees (Citizens Against Virtually Everything)
  • Safety not a top priority
  • Accountability and tracking

3. Cash Versus Recognition

  • 4 common recognition goofs
  • Why cash isn’t king
  • Value of logo items
  • Who picks the gift?

4. Conclusions: Behavior-based recognition

Session 4

1. Case Histories

  • Retail store chain
  • Schlegel Systems

Session 5

1. Day 1 Overview

2. How important is behavior change?

3. Focus group discussion

  • Group experiences
  • How do we like to be recognized?
  • Definitions

4. Negative reinforcement (R-)

  • Misconceptions
  • Long-term effectiveness
  • When it is appropriate

5. Positive reinforcement (R+)

  • What it looks like
  • The Sid story
  • Why positive reinforcement works

Session 6

1. Dynamics of positive reinforcement

  • Feeling recognized for a change
  • Top 5 incentives ranks by workers
  • Use of workplace incentives
  • Is money the answer?
  • Employee and manager perceptions

2. Positive vs. negative reinforcement

  • Benefits of R+
  • Facts of R-
  • R+ with a problem child

3. Why recognition works

  • Secrets of employee engagement
  • Why 1 in 5 don’t care
  • Motivation lights a fire

4. Supporting research

  • Herzberg revisited
  • Top 2 satisfiers & dissatisfiers
  • Extinction kills the work ethic
  • What about Bob?

5. R+ drives success

  • The carrot principle
  • Two simple words
  • “Can I have my job back?”

Session 7:

1. Behavioral safety

  • Attitude
  • Pieces of the safety puzzle

2. Safe work conditions and equipment

  • PPE
  • Tools
  • Work zone
  • Housekeeping

3. Safe work procedures

  • Lockout tagout
  • Fall protection
  • Inspecting equipment

4. Safety training

  • Safe practices
  • Bending, lifting
  • Ergonomics
  • Work procedure training

5. Support systems for behaving safely

  • Supervisor praise
  • Peer pressure
  • Individual vs. group rewards

Session 8

1. Why people take risks

2. Promoting safe behavior

  • Common questions
  • Understanding the luck pyramid
  • Critical dimensions of safety
  • The safety dilemma
  • ABC model

3. Antecedents for safety

  • Prompt, cue, stimulus, reminder
  • Impact of antecedents
  • Effective antecedent exercise

4. Behavioral consequences and their effects

  • Definitions
  • Consequences that increase and decrease behavior
  • Sources of consequences
  • Classification of consequences
  • Power of consequences

5. Making safety a habit

  • Safety leadership
  • Discretionary safety performance
  • Linking behaviors to safety results
  • Precision safety management process

6. Coping with change

  • Rebirth of the eagle
  • “The Note” exercise

7. Questions?

Sims老师

President, Bill Sims Company, USA

Bill Sims, Jr., is President of The Bill Sims Company, Inc. For more than 40 years, the Bill Sims Company has created behavior based recognition programs that have helped large and small firms to inspire better performance from employees and increase bottom line profits. Bill is currently writing a book entitled Green Beans & Ice Cream-The Definitive Recipe for Employee Engagement, Motivation and Recognition, which is based on this seminar and his experience having built more than 1,000 recognition programs since. More than 1,000 firms have benefited from consulting with Bill, including Dupont, Siemens VDO, Coca-Cola, and Ford, to name a few. The presentation is popular in many countries and industries with proven success of reducing injuries with no injury hiding saving undue workman's compensations. This presentation has achieved extremely high ratings from all over the world as keynote presentation in the USA, Australia, Canada, South Africa, Europe, and in the Middle East in Bahrain and Saudi Arabia.

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