高级秘书与助理的素质拓展（英文授课）

高级秘书与助理的素质拓展（英文授课）

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培训受众

Personal assistants and executive secretaries with 2+ years working experience, who wish to improve their skills and work more efficiently, and develop new perspectives for the career development.

课程收益

Understanding the skills required and the expectations bosses have of their Personal Assistants

Being aware that the more senior you become, the more important your behaviours become

Learning new techniques for personal communication skills and better interacting with other people at work

Enhancing time management skills to keep you organised and focused on the tasks

Being prepared to climb the career ladder with confidence

课程大纲

DAY 1

Brain storming session to share experiences and difficulties at work

How tough is your job?

What skills are needed?

Effective Interpersonal Skills

Self Analysis – Strengths vs. Weaknesses

Your Boss’s Work Style

Clarity for expectations

Communication skills for office environment

Language patterns for success

Working effectively with Management & Colleagues

What is my behavior style?

Interacting with others

How can I enhance my skills

Dealing with conflict using NLP tools

DAY 2

Time Management Focus

Top Priorities

Learning to say no

Time Consumers

Delegate Effectively

Public Speaking Tips for PAs

Knowing how to greet and present yourself professionally

Voice Technique

Body Language

Dealing with questions & challenges

Career Development for Personal Assistant

Career path

Identify what new skills are needed for future?

Action Plan

Hannahlise老师

Hannahlise Barlow comes from the town of Shakespeare in Stratford-upon-Avon, England. She has a strong Business Administration background, having worked for an International Business school in the UK before moving to Italy where she started her Teacher Training. In Italy she ran her own business delivering corporate training to MNC’s for 5 years.

Hannahlise came to Shanghai in 2008 and has been delivering her corporate training courses to more MNC’s and collaborating with the Italian Chamber of Commerce. More recently she has given lectures at Jiao Tong University on CPD (continuing professional development) for the MBA course.

She now offers Executive Coaching (IAC Certified) for companies and uses NLP techniques to help staff achieve their goals.

Hannahlise continues to provide in-company consultancy for training and development Soft Skills and designs and delivers the following courses:

Presentation Skills Basic or Advanced

International Secretarial Skills

Professional Development for PA’s (advanced course)

Business Etiquette

Professional Communication

Dressing for impact

An induction to being professional (course designed for young people just graduated and in their first job)

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在线报名：高级秘书与助理的素质拓展（英文授课）(上海)

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