【时间安排】：2011年12月15日 到 2011年12月16日3980元/人
Personal assistants and executive secretaries with 2+ years working experience, who wish to improve their skills and work more efficiently, and develop new perspectives for the career development.
Understanding the skills required and the expectations bosses have of their Personal Assistants
Being aware that the more senior you become, the more important your behaviours become
Learning new techniques for personal communication skills and better interacting with other people at work
Enhancing time management skills to keep you organised and focused on the tasks
Being prepared to climb the career ladder with confidence
Brain storming session to share experiences and difficulties at work
How tough is your job?
What skills are needed?
Effective Interpersonal Skills
Self Analysis – Strengths vs. Weaknesses
Your Boss’s Work Style
Clarity for expectations
Communication skills for office environment
Language patterns for success
Working effectively with Management & Colleagues
What is my behavior style?
Interacting with others
How can I enhance my skills
Dealing with conflict using NLP tools
Time Management Focus
Learning to say no
Public Speaking Tips for PAs
Knowing how to greet and present yourself professionally
Dealing with questions & challenges
Career Development for Personal Assistant
Identify what new skills are needed for future?
Hannahlise Barlow comes from the town of Shakespeare in Stratford-upon-Avon, England. She has a strong Business Administration background, having worked for an International Business school in the UK before moving to Italy where she started her Teacher Training. In Italy she ran her own business delivering corporate training to MNC’s for 5 years.
Hannahlise came to Shanghai in 2008 and has been delivering her corporate training courses to more MNC’s and collaborating with the Italian Chamber of Commerce. More recently she has given lectures at Jiao Tong University on CPD (continuing professional development) for the MBA course.
She now offers Executive Coaching (IAC Certified) for companies and uses NLP techniques to help staff achieve their goals.
Hannahlise continues to provide in-company consultancy for training and development Soft Skills and designs and delivers the following courses:
Presentation Skills Basic or Advanced
International Secretarial Skills
Professional Development for PA’s (advanced course)
Dressing for impact
An induction to being professional (course designed for young people just graduated and in their first job)